Soleil backs all of our flat irons and curling irons with a lifetime warranty, along with a one year warranty on all blow dryers, blowout brushes, and cordless products.
To register your warranty, please choose the option below:
In order to redeem your warranty, please choose one of the following options:
*Service fee’s apply
Please file only one (1) claim per hair tool. Warranty purchases that are invalid or fraudulent will NOT be processed or refunded.
All warranty items are shipped WITHOUT a box. If your original product has been discontinued, we will replace your item with a newer model (if available) or a newer item.
Warranty orders that are returned to us due to an incorrect or invalid address can be reshipped at the customer's expense, otherwise, the warranty order will be voided.
Soleil cannot guarantee the quality of products sold by non-authorized retailers. Purchasing Soleil products from online sites not legitimately representing Soleil products forfeits this warranty. This includes non-authorized retailers on Amazon.
The warranty program does not cover shipping out of the Mainland U.S. For redemptions from Canada, Hawaii or Mexico please send $25.00 USD service fee. For any other internationals shipments, please send $34.99 USD.
Soleil is aware of non-authorized parties selling potentially counterfeit Soleil products on Amazon. This communication is to serve notice to our valued customers, retailers and distributors that Soleil is aware of this issue and actively working to resolve the issues. Please note that Soleil will NOT honor the warranty for any products sold on Amazon by non-authorized retailers.